Free Chapter Downloads from Paul’s Bestselling Books Below!

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Free Chapter Downloads from Paul’s Bestselling Books

The books excerpts that follow are published by AMACOM Books, a division of American Management Association, New York, NY. Used with permission. All rights reserved. Visitors to this site are granted permission to download or print out one (1) copy of the AMACOM content from the website for personal use only and agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate this material without prior written permission of the copyright owner (AMA).

96 Great Interview Questions to Ask Before You Hire

chapterdownload2Presented in a handy question-and-answer format, 96 Great Interview Questions to Ask Before You Hire provides readers with the tools they need to elicit honest and complete information from job candidates, plus helpful hints on interpreting the responses. Chapter 8, entitled “Millennials—The Future Generation of Your Workforce,” addresses the specific challenges posed by the up-and-coming millennial generation. The premise of this book is that the best workers have the most options. Positioning yourself and your company to identify individuals with the strongest track records and to appeal to those top performers is what the interviewing and selection process is all about. Chapter 8 provides practical insight into recruiting the best talent in the “Y Generation,” communicating your company’s value, as well as principles for spotting potential issues with candidates.

Excerpted from 96 Great Interview Questions to Ask Before You Hire by Paul Falcone. Copyright © 2009 by Paul Falcone.

101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline and Termination

chapterdownload2Co-published by AMACOM Books and the Society for Human Resource Management (SHRM), this has been SHRM’s #1 bestseller over the years in a number of categories, and Chapter 5 is available to you here at the click of a button!  This book excerpt addresses “Commonly Asked Questions and Practical Answers to Tricky Employee Relations Questions,” including progressive discipline drafting and delivery strategies, differing treatment for performance vs. conduct infractions, “summary offenses” that don’t require corrective action prior to termination, creative alternatives to formal corrective action, “bundling” separate infractions into one document, and termination considerations after a clean final incident that violates the terms of a final written warning. In short, this chapter will provide you with the key fundamentals of workplace due process and critical insights into employment law all in one place.

Excerpted from 101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline and Termination.  Copyright © 2010 by Paul Falcone.

101 Tough Conversations to Have with Employees: A Manager’s Guide to Addressing Performance, Conduct, and Discipline Challenges

chapterdownloadRanked as one of AMACOM Books’ perennial HR bestsellers and the recipient of SHRM’s “Great 8” annual bestsellers designation several years in a row, 101 Tough Conversations helps you communicate even the toughest and most uncomfortable messages in a caring and compassionate way while still upholding the highest organizational standards.  While no two workplace scenarios will ever be identical, this book addresses some of the most common tough managerial discussions that may come your way as a leader in corporate America, including: mediating disputes among subordinates, inheriting an employee with disciplinary problems, stopping “attitude” problems in their tracks, and dealing with bad breath and body odor. In short, these chapters will help you help others raise their own expectations of themselves while protecting your company legally by engaging in open and honest dialog in a caring and supportive way.

Excerpted from 101 Tough Conversations to Have with Employees: A Manager’s Guide to Addressing Performance, Conduct, and Discipline Challenges. Copyright © 2009 by Paul Falcone.

2600 Phrases for Effective Performance Reviews

chapterdownloadRanked as one of SHRM’s “Great 8” bestsellers in 2012 and 2013, this book offers resources for crafting insightful phrases and terms that will not only help you identify strengths and gaps in your employees’ performance but also help drive future behaviors that lead to success.  This free chapter download includes Paul’s well known “Ten Tips for Maximizing Your Performance Appraisal Documentation Skills,” highlighting how to reward top performers, avoid grade inflation, appreciate the legal significance of the record you’re creating, and engage your employees in the performance evaluation process by encouraging them to draft their own self-reviews.  In addition, you’ll find critical narrative tips that will help you write more effectively and with greater purpose as you set out to interpret, define, and drive your team’s performance.

Excerpted from 2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases that Really Get Results. Copyright © 2005 by Paul Falcone.

2600 Phrases for Setting Effective Performance Goals

chapterdownloadSetting future goals is arguably the more important half of the performance review equation because—rather than assessing past performance—it drives future change.  The Introduction addresses how to create effective development plans for your employees as well as for yourself.  It provides specific goal-setting examples for some of the most challenging aspects of management and leadership, including goal phrases for motivating teams, communicating more effectively, mentoring and coaching, and creating a more inclusive work environment.  You’ll likewise find sections that include legal caveats of what you should and shouldn’t commit to in writing. More than just a list of descriptive phrases, the content in this free chapter download contains workplace wisdom that will help you become a more effective leader.  So dive right in and see which phrases fit your style and personality best!

Excerpted from 2600 Phrases for Setting Effective Performance Goals: Ready-to-Use Words and Phrases that Really Get Results. Copyright © 2012 by Paul Falcone.

The Performance Appraisal Tool Kit:  Redesigning Your Performance Review Template to Drive Individual and Organizational Change

chapterdownloadNo doubt about it . . . A tired performance appraisal form—passed down from generation to generation without much forethought and that’s clearly out of sync with your organization’s newest challenges and priorities—will fall flat and lose your audience, no matter how much you invest in high-end software systems or high-touch management training.  Chapter 5 will show you in very clear terms how to reinvent and reinvigorate both the content and form of your appraisal template and raise the performance bar by simply revising the descriptors that you use to assess employee performance.  Whether you’re addressing ethics, creativity and innovation, or motivation and communication, this chapter will provide you with a wide variety of new ideas to reinvent your current performance appraisal template and raise performance expectations within the context of your company’s current challenges.

Excerpted from The Performance Appraisal Tool Kit: Redesigning Your Performance Review Template to Drive Individual and Organizational Change. Copyright © 2013 by Paul Falcone and Winston Tan.

NEW BOOK by Paul Falcone


Now Available! Paul’s newest book. . . A hands-on, how-to, in-the-trenches guide on effective hiring, performance management, and leadership development.

Editorial Reviews (Posted at Barnes & Noble)

“This valuable new book shows you how to select the right people and manage and motivate them to success…this is a book all of us need.” —The Representor 
…valuable resource on building a high performance team for MBA students, frontline and senior managers, business owners, and HR professionals…comprehensive and full of insight.” —PMWorld Journal
“…addresses applicable offensive and defensive strategies for managers…Leaders must know how to address issues head-on and build ways to avoid landmines that can negatively impact workplace culture.” –SHRM
“…makes a strong case that every manager, not just the HR manager, plays an important role in the hiring and onboarding process.” —Leadership Strategy 
“Falcone’s [book] contains scripts for most HR issues an executive is likely to face, and the advice is solid…Highly recommended.” —Choice
“… 75 Ways for Managers to Hire, Develop, and Keep Great Employees is an operational field manual for a new leader… speaks to the importance of engagement and employee satisfaction that lies within.” –PeopleG2
“Paul Falcone’s books are real and applicable to the everyday life of Human Resources. They are for the front-line managers on how to lead effectively.” –PeopleG2

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The Performance Appraisal Tool Kit, a SHRM & HRCI-Approved Title

The Performance Appraisal Tool Kit, published by AMACOM Books, is a powerful resource to help you redesign your performance review template to drive individual and organizational change. It is approved reading training worth 2.5 Recertification Credit Hours.

> For more information about this and other HRCI-approved books, visit

> Visit the AMACOM web site for further information about this book

> Read SHRM’s Review of this Book