PRESSKIT

✓ Paul spent two days with us in our New York City headquarters office for a management offsite and helped us reinvent our performance management program via a series of onsite workshops for various management and staff cohorts.  First, he implemented modifications to our performance appraisal template that helped alleviate grade inflation challenges. We experienced noticeably less inflated ratings company-wide that reflected individual performance much more accurately. Paul’s workshops empowered managers and eliminated the fear of being straightforward and honest in their assessments, especially for underperformers. We adopted a new approach to real-time constructive feedback and introduced quarterly reviews to our program. Employees were excited to receive performance feedback more frequently. Additionally, several new managers displayed significant interest in “partnering with HR,” as Paul outlined in his training workshops. This has opened the line of communication across the organization in a very positive way. Paul’s guidance was extremely helpful and effective, and we’re seeing real results.  We call it the “Paul Falcone effect”! 

Lisa Tutunjian

Senior Vice President and Chief Human Resources Officer, Interaudi Bank

New York City